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Gaining valuable experiences over the summer

16 young people from Pwllheli and Bangor have been taking part in a summer scheme run by the largest housing assoication in North Wales, Cartrefi Cymunedol Gwynedd (CCG) to help improve their communities.

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There are many ways you can contact us:


Cartrefi Cymunedol Gwynedd, Tŷ Coch, Llys y Dderwen, Parc Menai, Bangor, LL57 4BL

Call us

For all repairs, enquiries and assistance, please call us on 0300 123 8084. Our Customer Services team can be contacted between 8am – 6pm Monday to Friday.

If you need to report an urgent matter, please contact our 24 hour Out of Hours service by calling 0300 123 8084.

Email us

For general enquiries, you can email

Face to Face

Speak to staff at one of our offices at Caernarfon, Dolgellau, Porthmadog and Bangor. Our offices are open Monday to Friday 9am – 5pm.

Book an appointment

We can also arrange to meet you in your home or at one of our satellite offices. To book an appointment at a location near you please call 0300 123 8084.

Talk to us on Facebook

You can ask a question or leave a comment on our Facebook page. Please note that this account is only monitored between 9am and 5pm on weekdays so if your query is urgent please call us on 0300 123 8084.

You can contact us either in Welsh or English.

Among the services that are provided in our area offices are:

  • Help with filling in benefit forms
  • inquiries and general information
  • Advice on how to pay your rent
  • Insurance
  • Complaints about anti-social behavior
  • Local contact center on all matters relating to housing
Tŷ Buddug
Victoria Dock
Swyddfa Glan Wnion
Ffordd Arran,
LL40 1LH

Unit 6A & 7A
Penamser Business Park
LL49 9GB

Your feedback on the services we provide and how we provide them is both valued and essential to ensure they meet your needs.

We need to know if a service is not to the standard that you expect but it’s also good to know when we get things right!

If you have any new ideas and suggestions, please let us know.

Need to make a complaint?

To see our guidelines on how to go about making a complaint please click the link below:

Complaints Guidelines

To complete a complaint form please click the link below:

Complaint Form

How to tell us what you think?

Phone us on: 0300 1238 084 and ask for a feedback form

Write to us at: CCG, PO BOX 206, Bangor, Gwynedd, LL57 9DS

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