Latest News

An exciting opportunity for tenants
21/11/2017

We are looking for enthusiastic tenants to become members of our Board.

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Contact

There are many ways you can contact us:

Headquarters

Cartrefi Cymunedol Gwynedd, Tŷ Coch, Llys y Dderwen, Parc Menai, Bangor, LL57 4BL

Call us

For all repairs, enquiries and assistance, please call us on 0300 123 8084. Our Customer Services team can be contacted between 8am – 6pm Monday to Friday.

If you need to report an urgent matter, please contact our 24 hour Out of Hours service by calling 0300 123 8084.

Email us

For general enquiries, you can email enquiries@ccgwynedd.org.uk.

Face to Face

Speak to staff at one of our offices at Caernarfon, Dolgellau, Porthmadog and Bangor. Our offices are open Monday to Friday 9am – 5pm.

Book an appointment

We can also arrange to meet you in your home or at one of our satellite offices. To book an appointment at a location near you please call 0300 123 8084.

Talk to us on Facebook

You can ask a question or leave a comment on our Facebook page. Please note that this account is only monitored between 9am and 5pm on weekdays so if your query is urgent please call us on 0300 123 8084.

You can contact us either in Welsh or English.

Among the services that are provided in our area offices are:

  • Help with filling in benefit forms
  • inquiries and general information
  • Advice on how to pay your rent
  • Insurance
  • Complaints about anti-social behavior
  • Local contact center on all matters relating to housing
Bangor
Bryn Llwyd
Coed Mawr
Bangor
LL57 4SW
Caernarfon
Victoria Chambers
Crown Street
LL55 1SY
Dolgellau
Arran Road
Fron Serth
Dolgellau
LL40 1LA

Porthmadog
Unit 6A & 7A
Penamser Business Park
Porthmadog
LL49 9GB

Your feedback on the services we provide and how we provide them is both valued and essential to ensure they meet your needs.

We need to know if a service is not to the standard that you expect but it’s also good to know when we get things right!

If you have any new ideas and suggestions, please let us know.

Need to make a complaint?

To see our guidelines on how to go about making a complaint please click the link below:

Complaints Guidelines

To complete a complaint form please click the link below:

Complaint Form

How to tell us what you think?

Phone us on: 0300 1238 084 and ask for a feedback form

Write to us at: CCG, PO BOX 206, Bangor, Gwynedd, LL57 9DS

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